Service Agreements

service agreements

It seems like when heating and cooling systems break down, it’s always at the most inconvenient time! The A/C goes out on a sizzling hot day in July, or the furnace fizzles right before the holiday guests arrive. The good news is you can get a trustworthy plan in place to keep your home comfort system working optimally all year long through a service agreement from Down East Heating & Air Conditioning, Inc.

With our professional service agreements, you will get the preventative maintenance and regular checkups your HVAC system needs to run its best for as long as possible. It’s an investment that pays off big time—these are services that improve performance and maximize the life expectancy of the system.

No more worries about costly premature HVAC replacement. Plus, you’ll have less need for repair expenses throughout the year. Our service agreements provide you with peace of mind, knowing your heating and cooling system will work as it should, especially when you need it most.

Explore the Benefits of Our HVAC Service Agreements

When you take advantage of a service agreement from Down East Heating & Air Conditioning, your HVAC will benefit from extra TLC. We provide essential tune-ups and careful assessments, helping you catch minor issues before they become major, expensive hassles that disrupt your home’s comfort and budget.

Here are the services you can expect when you invest in one of our service agreements:

  • Two performance tune-ups each year: These regular system checks enable us to keep your unit running at top efficiency, saving you money on your utility bill month after month. By detecting issues like burnt or loose wires or freon leaks, we can help you avoid significant problems like a motor failure. 
  • Energy-saving coil cleaning: When’s the last time you cleaned the coils on your HVAC? Dirty coils significantly reduce your system’s efficiency and shorten its life expectancy. Without coil cleaning, you can expect your energy bills to increase over time. Even the smallest amount of dirt or dust on a coil can reduce efficiency and waste your hard-earned money. Let us properly clean your unit’s coils and provide necessary preventative maintenance, so you can cut back energy costs and reduce the wear and tear on your heating and cooling system.
  • 15% off replacement parts: If our technicians detect system problems during a service agreement visit, you can count on 15% off any replacement parts your system needs.
  • Labor warranty: All of our labor services come with a 30-day warranty. If you experience any problems within 30 days of our service, we will be there to diagnose and repair the issue for no extra charge. We stand behind our work and are dedicated to your 100% satisfaction.

Contact Down East to Take Advantage of a Service Agreement Today

Why should you consider investing in a service agreement for your home comfort system? Think of it like vehicle maintenance—you wouldn’t take your car on a cross-country road trip without an oil change and tune-up. The same should be true for your HVAC. After all, it’s the hardest working system in your home!

To get started with a professional HVAC service agreement for your Eastern North Carolina home or business, contact the skilled team at Down East Heating & Air Conditioning online now.

Need ductwork or ventilation? Learn more here!

What Type Of Equipment Are You Repairing?

Bryant-air-conditioner-systems-model-707E

The Residential Products We Offer Include

Preferred™ 16 SEER Packaged Air Conditioner System

Manufacturer’s Stated Benefits:

  • Copper coil 5-year parts limited warranty
  • Enjoy the optimized comfort of multi-speed air delivery
  • Galvanized steel cabinet with
  • Louvered grille protects the coil against physical damage
  • Solid cabinet base panels help prevent infiltration of dirt, debris and moisture
  • Manage your system from afar with remote access when paired with the Bryant Housewise™ Wi-Fi® thermostat
  • Automatic maintenance reminders and service alerts with the Housewise thermostat

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Bryant-legacy-programmable-thermostat-model-T2-PAC01-A

The Residential Products We Offer Include

Legacy™ Programmable Thermostat

Manufacturer’s Stated Benefits:

  • Air purifier and ventilator compatible
  • 5/2-day programmable, up to 4 time periods per day
  • Energy saving Smart Recovery
  • Dual powered — batteries or system powered
  • Continuous backlight configurable
  • Keypad lockout
  • 8-hour clock back-up

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Bryant-legacy-programmable-thermostat-model-T2-PAC01-A

The Residential Products We Offer Include

Preferred™ Programmable Thermostat

Manufacturer’s Stated Benefits:

  • Air purifier and ventilator compatible
  • 7-day programmable, up to 4 time periods per day, temporary or permanent hold
  • Energy saving Smart Recovery
  • Automatically changes over between heating and cooling
  • Reminders for fixed-schedule timed filter changes
  • Keypad lockout
  • 24-hour clock back-up
  • Staging 3 Heat / 2 Cool

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Ecobee-Thermostat

The Residential Products We Offer Include

Ecobee3 lite Pro Powered by Bryant

Manufacturer’s Stated Benefits:

  • Use Amazon Alexa voice commands to change temperature settings and more.
  • Control from anywhere with your iOS® or Android® devices.
  • Compatible with your smart home. Works seamlessly with third-party smart home
  • Comfort Schedules: Set schedules to enjoy comfort while you are home, and assist with energy savings while you are away.

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Bryant Legacy Line Gas Furnace

The Residential Products We Offer Include

Legacy™ Line Fixed-Speed 80% Gas Furnace

Manufacturer’s Stated Benefits:

  • Insulated cabinet for quieter operation
  • Pilot-free PerfectLight™ ignition
  • Galvanized steel

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Bryant Evolution Series

The Residential Products We Offer Include

Legacy™ Line Fixed-Speed 92.1% Gas Furnace

Manufacturer’s Stated Benefits:

  • Fan On Plus™ technology lets you choose the speed of continuous fan operation with a compatible control
  • PerfectLight™ hot surface igniter eliminates gas-wasting pilot light
  • Insulated cabinet for quieter operation
  • Allows gas furnace/heat pump system combinations for best heating efficiences
  • Filter cabinet

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Bryant Evolution Series

The Residential Products We Offer Include

Preferred™ Series 96.5% Gas Furnace

Manufacturer’s Stated Benefits:

  • Enjoy the ultra-quiet performance and even-temperature comfort of variable speed air delivery. It’s also the best choice for imp
  • Perfect Heat™ technology means consistent comfort by adjusting system operation to changing conditions
  • Perfect Humidity™ technology capability with appropriate control and equipment removes more moisture than a standard furna
  • Fan On Plus™ lets you choose the speed of continuous fan operation with a compatible control
  • Insulated cabinet for quieter operation

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Bryant Legacy Line

The Residential Products We Offer Include

Legacy™ Line Fan Coil

Manufacturer’s Stated Benefits:

  • Thermostatic Expansion Valve metering device
  • Foil-faced insulation
  • Exclusive DuraCoat™ tin-plated coils available
  • High efficiency fixed speed fan
  • Enhanced indoor air quality
  • Optional electrical resistance heat
  • Washable filter

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Preferred Variable Speed Fan Coil

The Residential Products We Offer Include

Preferred™ Variable Speed Fan Coil

Manufacturer’s Stated Benefits:

  • Perfect Heat® technology feature for warm, cozy heating
  • Perfect Humidity® technology for enhanced summer dehumidification
  • Efficiency-optimizing Thermostatic Expansion Valve (TXV)
  • Corrosion-resistant all-aluminum coil – Convenient washable filter
  • Air purifier and dehumidifier compatible
  • Fully insulated cabinet
  • Corrosion-free sloped drain pan design helps reduce mold and bacteria buildup

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Legacy Single-Stage Heat Pump

The Residential Products We Offer Include

Legacy™ Single-Stage Heat Pump

Manufacturer’s Stated Benefits:

  • DuraGuard™ protection package
  • Steel louvered coil guard

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Preferred Single Stage Heat Pump

The Residential Products We Offer Include

Preferred™ Single-Stage Heat Pump

Manufacturer’s Stated Benefits:

  • DuraFlow™ louvered coil guard
  • DuraGuard™ Plus system
  • Filter drier for longer product life
  • Enjoy Wi-Fi® remote access capability to allow complete programming and change control from anywhere with the Bryant® Ho
  • Allows gas furnace/heat pump system combinations for best winter heating efficiences
  • Better humidity management from 2-stage units when managed by Bryant® Housewise™ thermostat
  • Manage your system from afar with remote access when paired with the Bryant Housewise Wi-Fi® thermostat
  • Automatic maintenance reminders and service alerts with the Bryant Housewise thermostat

LEARN MORE ABOUT THIS PRODUCT

bryant-288BNV

The Residential Products We Offer Include

Evolution® Variable-Speed Heat Pump

Manufacturer’s Stated Benefits:

  • Sheet metal construction with baked-on, complete outer paint coverage for lasting durability against the elements
  • Attractive, louvered cabinet protects the coil against physical damage
  • Optimal dehumidification capability with the Evolution Connex™ Control
  • Soft start and smooth ramp up to operating speeds
  • Senses operating conditions and adjusts to enhance system reliability
  • Excellent performance with zoned systems
  • Bryant’s smallest ducted, variable-speed heat pump can fit discreetly into your landscape

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Bryant-Legacy-AC

The Residential Products We Offer Include

Legacy™ Line Single-Stage Air Conditioner

Manufacturer’s Stated Benefits:

  • Internal pressure-relief valve
  • Filter drier
  • Enjoy energy savings, remote access capability and in-depth energy reporting with the Bryant Housewise™ Wi-Fi® thermos
  • DuraGuard Plus™ protection; heavy-gauge sheet metal construction; louvered steel coil guard; baked-on powder paint
  • Solid, durable sheet metal construction
  • Dense wire coil guard
  • Automatic maintenance reminders and service alerts with the Housewise thermostat

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Bryant-Preferred-AC

The Residential Products We Offer Include

Preferred™ Single-Stage Air Conditioner

Manufacturer’s Stated Benefits:

  • DuraGuard Plus™ protection; heavy-gauge sheet metal construction; louvered steel coil guard; baked-on powder paint
  • Improved indoor air quality
  • Enjoy energy savings, remote access capability and in-depth energy reporting with the Bryant Housewise™ Wi-Fi® thermos

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Bryant-humidifier-model-HUMXXSTM

The Residential Products We Offer Include

Preferred™ Series Steam Humidifier

Manufacturer’s Stated Benefits:

  • Patented steam dispersion tube delivery for best moisture delivery
  • Steam generation via electrodes
  • Tolerant of a wide range of water conditions
  • Highest capacity type best for larger homes
  • Replaceable steam canister
  • Front-facing, easy-access door
  • A better choice for homes with heat pumps

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Bryant-thermostat

The Residential Products We Offer Include

Evolution® Connex™ WiFi Control

Manufacturer’s Stated Benefits:

  • Wi-Fi® remote access capability
  • Occupancy sensing allows automatic activity changes to save energy when space is unoccupied
  • Hybrid Heat® system capable Allows gas furnace/heat pump system combinations for best heating efficiencies
  • 5-day local weather forecast
  • Full-color, touch-screen design allows photo screen saver upload
  • Intelligent, energy-wise programming helps you save 24-7
  • Control with Côr™ Home Automation system or Amazon™ Alexa™ smart skills
  • Perfect Heat® technology capable to minimize temperature fluctuations
  • Perfect Humidity® technology capable for optimal cooling comfort
  • Humidifier, ventilator, air purifier compatible
  • Four levels of fan speed control programmable by period
  • Intuitive, lifestyle-based programming with 7-day, wake-away-home-sleep and vacation programming
  • Automatically changes over between heating and cooling
  • TrueSense™ dirty air filter detection or fixed-schedule timed filter change reminders; service reminders
  • Zoning capable for up to 8 zones
  • With zoning – measures, displays and manages each zone’s airflow and adjusts for quiet comfort
  • Available silver, black and white trim plates
  • System Access Module (SAM) allows Home Automation connection
  • Control with Amazon™ Alexa™ smart skills

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Bryant Legacy Line Gas Furnace

The Residential Products We Offer Include

Evolution® Series 98.3% Gas Furnace

Manufacturer’s Stated Benefits:

  • Variable-speed blower allows unit to operate at lower speeds up to 90% of the time, ensuring consistent airflow and temperature.
  • Perfect Heat™ technology monitors changing conditions to adjust heating
  • Perfect Humidity™technology removes up to 127% more moisture than a standard furnace
  • Fan On Plus™ technology

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Evolution Series Fan Coil

The Residential Products We Offer Include

Evolution™ Series Fan Coil

Manufacturer’s Stated Benefits:

  • May improve system efficiency by up to 2 SEER points
  • Cooling savings up to 16%
  • Heating savings up to 10%
  • Puron refrigerant-specific Thermostatic Expansion Valve metering device
  • Evolution® control board
  • Exclusive DuraCoat™ tin-plated coils available
  • Advanced user interface
  • Improved humidity control
  • Advanced temperature control

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evolution-extreme-variable-speed-model-280A

The Residential Products We Offer Include

Evolution® Extreme Variable-Speed Heat Pump

Manufacturer’s Stated Benefits:

  • A 3-year limited labor warranty is provided to the original purchaser
  • Compressor sound blanket; quiet mount split post compressor grommets, forward-swept fan blade
  • Senses operating conditions and adjusts to enhance system reliability
  • Excellent performance with zoned systems
  • Sheet metal construction with baked-on, complete outer paint coverage for lasting durability against the elements
  • Attractive, louvered cabinet protects the coil against physical damage

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hvac

The Residential Products We Offer Include

Evolution™ Variable-Speed Air Conditioner

Manufacturer’s Stated Benefits:

  • Front-seating service valves
  • Inverter control drives compressor and fan motor
  • No control module attached to fan motor
  • Evolution intelligence monitors critical system parameters
  • Pressure equalizer valve for easy compressor starting
  • High pressure switch
  • Suction pressure transducer
  • Compressor discharge temperature sensor
  • Suction temperature sensor
  • Filter drier (field installed)
  • Internal crankcase heater standard
  • Solid, Durable sheet metal construction
  • Steel louver coil guard
  • Baked-on, complete outer coverage, powder paint

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Bryant-Evolution-series-AC

The Residential Products We Offer Include

Evolution™ System Puron® Air Conditioner

Manufacturer’s Stated Benefits:

  • DuraGuard™ Plus protection system
  • Superior comfort and humidity control.
  • Enhanced summer dehumidification through two-stage operation
  • Self diagnostics.
  • Enjoy Wi-Fi® remote access capability to allow complete programming and change control from anywhere
  • AeroQuiet™ System design

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