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At Down East Heating & Air Conditioning we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Very friendly staff, we called on Monday, came the same day and gave us an estimate on a brand new unit. Called them today to say yes we wanted it and they are here now putting it in!
Best heating and air conditioning company I have ever worked with. Nothing but professional and courteous! Could not ask for a better experience professionally or personally!
STRONGLY RECOMMEND THIS COMPANY!! Our a/c unit needed replacing because of a blown compressor that happened on Saturday and I have had service with another company for 12 years and they were ones who diagnosed issue but were not timely in giving me any info without me calling them back twice and they were not able to put new unit in until next week. I called Down East on Monday morning and Jason came out that day to see what we would need. Jason came back to our home on Tuesday with a typed up estimate. Every person I spoke to, Tayler, Joan and Jason were very friendly and professional.
We have had our A/C system serviced by them multiple times and have had a great experience!
Five star all the way!! All the staff at Down East has been courteous and professional! Highly recommend this company!
Jason and his team are great people. Very professional and hard workers
Great technician who came out the next day and took care of my problem. Highly recommend.
They were very easy to work with and went the extra mile to make sure everything was working correctly. Would recommend to anyone that has HVAC needs.
Down East Heating & Air Conditioning has gone above and beyond any expectations, I could’ve had for them. They set the bar pretty high. My experience with them was excellent. I would recommend this company to anyone.
We have had a wonderful experience with Down East Heating & Air. There are quite a few HVAC outfits in the Carolina Beach area, but we will ONLY use Down East. They are knowledgeable, prompt, and completely transparent about the costs of the job.
Been using Down East for 13 years at our current home. Upstairs unit went out. Needed to be replaced due to bad coil and leaked refrigerant. Kenny is very professional, easy to talk to about your problem and gives his recommendations as to what to do. New unit install was very thorough, and they worked well as a team. Nice cleanup of old equipment. Very fair on service and pricing with new unit.