VIP Maintenance Club

An HVAC Maintenance Agreement

Prevent Breakdowns, Save Money, and Get Priority Service with Down East’s VIP Maintenance Club, an HVAC Maintenance Agreement.

Your HVAC system works hard, especially in the coastal climate where humidity, salt, and seasonal swings can take a real toll. The VIP Club is our no-hassle HVAC maintenance agreement designed to keep your system operating at peak performance, reduce costly breakdowns, and ensure your home stays comfortable year-round. From priority service to seasonal tune-ups, this plan gives you the peace of mind that your comfort is always covered.

It seems like when heating and cooling systems break down, it’s always at the most inconvenient time! The A/C goes out on a sizzling hot day in July, or the furnace fizzles right before the holiday guests arrive. By joining the VIP Maintenance Club, you will get the preventative maintenance and regular checkups your HVAC system needs to run its best for as long as possible. It’s an investment that pays off big time—these are services that improve performance and maximize the life expectancy of the system.

A Smarter, Worry-Free Way to Protect Your Home’s Comfort

You’ve invested in your home. Now it’s time to protect that investment. Our VIP Maintenance Club isn’t your average service agreement — it’s priority care for the things that matter most: your comfort, your budget, and your peace of mind.

Whether you’re home full-time, gone for part of the year, managing a rental, or just want one less thing to worry about, our proactive maintenance program makes it simple to keep your system running efficiently and reliably, season after season.

What’s Included in Your HVAC Maintenance Agreement

When you take advantage of a service agreement from Down East Heating & Air Conditioning, your HVAC will benefit from extra TLC. We provide essential tune-ups and careful assessments, helping you catch minor issues before they become major, expensive hassles that disrupt your home’s comfort and budget.

VIP Member Benefits

Here are the HVAC maintenance services included in our service agreements:

• Two performance tune-ups each year: These regular system checks enable us to keep your unit running at top efficiency, saving you money on your utility bill month after month. By detecting issues like burnt or loose wires or freon leaks, we can help you avoid significant problems like a motor failure. 
• Energy-saving coil cleaning: Dirty coils significantly reduce your system’s efficiency and shorten its life expectancy. Without coil cleaning, you can expect your energy bills to increase over time. Even the smallest amount of dirt or dust on a coil can reduce efficiency and waste your hard-earned money. As a VIP, you will get professional coil cleaning and preventative maintenance designed to reduce wear, boost efficiency, and keep your system running longer.
• 15% off replacement parts: If our technicians detect system problems during a VIP visit, you can count on 15% off any replacement parts your system needs.
• 30-day labor warranty: All of our labor services come with a 30-day warranty. If you experience any problems within 30 days of our service, we will be there to diagnose and repair the issue for no extra charge. We stand behind our work and are dedicated to your 100% satisfaction.
• Priority Scheduling: Jump to the front of the line when you need service — especially during emergencies.
• 36-Point System Check-Up: Every VIP visit includes our 36-Point System Check-Up. This inspection catches small issues before they become big, expensive problems. From airflow to electrical components, we make sure every part of your system is running safely and efficiently. It’s peace of mind that protects your comfort, your wallet, and your home year-round.
• No After-Hours Fees: Nights, weekends, or holidays — pay the same fair rate.

Who the VIP Club Is Perfect For

• New Construction Homeowners: Protect your new system and meet warranty requirements from day one
• Retirees: Eliminate surprise costs and stay comfortable all year
• Military Families: Get reliable service with flexible scheduling options
• Vacation Property Owners: Ensure your second home stays guest-ready, even when you’re away
• Busy Families: Stay on top of maintenance without adding to your to-do list
• Coastal Climate Residents: Coastal humidity and salt exposure can wear down systems faster — our VIP plan includes preventive care tailored to coastal homes.

Let’s Make Comfort Easy

Skip the stress of unexpected breakdowns and last-minute service calls. With the VIP Maintenance Club, we handle the scheduling, the tune-ups, and the little issues before they become big problems — so you can focus on enjoying your home.

1. Sign up once
2. Get tune-ups scheduled for you
3. Stay protected all year

Ready to Join the VIP Maintenance Club?

Sign up today and enjoy year-round comfort, fewer surprises, and lower bills

To get started with a professional HVAC service agreement for your Eastern North Carolina home or business, contact the team at Down East Heating & Air Conditioning.

Because true comfort is knowing you’re already taken care of.